eGift cards

All posts tagged eGift cards

Yiftee eGift Card Launch Kit for Merchants

by yiftee on December 6, 2017

Transcript:

  1. Place your gift card button prominently on your website’s header (check out Restaurants Unlimited, Flea Street Café, and Sojo Spa Club) Add a “Gift Card” tab to your business Facebook page. Learn how to do it here. Run your activation card to ensure gift cards can only be used at your location (type 16-digit MasterCard voucher number into point of sale as a credit card transaction.) Lastly, train your employees and make sure they know how to accept Yiftee eGift cards. Watch our training video here.
  2. This document will prepare you and your staff with the resources and information you need to accept and redeem these electronic gift cards. Questions? Check out our eGift card FAQ at the end of this slideshow. First- If you haven’t already, watch this 90 second video and invite your cashiers and wait staff to do the same. Video link: http://bit.ly/1l3WvqN
  3. Show this card to the cashier at CARD NUMBER 5199 7543 2545 6152 EXP (MM/DD/YY) CVV ZIPCODE 08/30/15 448 94025 To Redeem an eGift Card: Customer presents a voucher on a mobile device or printed on paper. Redeem like a MasterCard – key in the 16-digit code, CVV, zipcode, expiration as required by your POS. Do not charge more than the prepaid amount*, otherwise the transaction will be declined. *To process a payment that exceeds the Yiftee gift card value, enter the gift card value first, then continue with the transaction for the remaining amount using another payment method.
  4. Spread The Word & Promote Your Gift Cards! Email Marketing: Create prominent newsletter signup forms or pop-ups on your website to gather valuable contact information Put a fishbowl for business cards by your cash register Download email addresses of buyers from your Yiftee dashboard Use attractive images and creative titles to promote your eGift Cards via email newsletter. Social Media: Facebook, Instagram, Pinterest, Yelp, TripAdvisor and Twitter are powerful tools for getting the word out about your business and eGift Cards. Make sure your accounts are up to date and reflect your personality Make a plan to regularly post updates, promotions, images and graphics Post regularly and make sure you link images to your merchant eGift Card page
  5. Spread The Word and Sell! In-store Promotions and Employee Education Review and use your welcome packet supplies including table tents, signs, stickers and cards Let your customers and callers know that you now sell gift cards 24/7 on your website and Facebook Visit our online merchant training video to learn and educate your staff about your Yiftee eGift Cards Request more table tents, signs, stickers or staff instructional cards We love creating custom graphics for FREE. Let us know how we can help you! Example below:
  6. Engaging customers to bring them in store, using eGCs TV Commercials, print, radio Reputation Management, Customer Recovery/Appreciation Buy One Get One (BOGO) Offers and Discounts Event and Sports Engagement Marketing Birthday Club (email and SMS lists) Text RETRO to 74499 for a $50 eGift Card GET A $25 eGift Card for $20 Text to 855-890-2028 the word “SMITTEN” to get a demo eGift C ard TRY IT! Promotional Tools
  7. Using Yiftee to Grow Your Business Do A ”Buy One, Get One” Promo Yiftee can also help you launch a creative “Buy One, Get One” (BOGO) promotion specially designed to your business goals! BOGO’s are very popular with gift card buyers! Our merchants have found great success in motivating customers to give gifts by letting buyers get something extra for themselves. Think store openings, holidays, or any excuse to boost your eGift Card sales and in-store traffic! Click here to schedule a demo to learn more about Buy-One, Get-One promotions.
  8. Using Yiftee to Grow Your Business Do A ”Text-A-Gift” Promo Add a Yiftee Text-A-Gift number to email, social, print, radio, TV or event marketing to bring customers in store. Text-A-Gift is an SMS Text Message tool which adds valuable measurability to your advertising and marketing promotions. Text-A-Gift brings new and current customers into your store and creates the perfect opportunity to impress and upsell. It also allows you to create an SMS list for ongoing marketing of your choice, within texting guidelines. We have seen between 25% and 85% redemption rates on promotional text gifts. Redemption varies based on gift value, time to expiration, and business type. Text-A- Gift works much better than coupons which typically have a 2-3% redemption rate. Plus, customers perceive it as a gift, enhancing your brand rather than appearing as a discount. Test how Text-A-Gift works: Text SMITTEN to 855-890-2028 and get a demo-gift. Click here to schedule a demo to learn more about how Text-A-Gift works
  9. eGift Card Cashier FAQ: Q: How do I redeem an eGift Card? A: Redeem eGift Card like a MasterCard – key in the 16-digit code, CVV, zipcode, expiration as required by your POS. Do not charge more than the prepaid amount, otherwise the transaction will be declined. To process a payment that exceeds the Yiftee gift card value, enter the gift card value first, then continue with the transaction for the remaining amount using another payment method. Watch the training video http://bit.ly/1l3WvqN for more information. Q: What do I do if the gift card is ‘declined’? A: An eGift card is declined if you try to redeem more than the value of the card, or if any of the redemption information is mis-typed. Start the transaction over with the correct value and redemption information. Call 650-564-4438 x3 if you need help. Q: Does the eGift card function as a ‘pre-paid’ credit card regarding automatic tipping hold-backs? A: No. The eGift Card can be redeemed for the full value when entering it into the payment system. Q: Since the eGift Card is like a MasterCard, can it be redeemed anywhere? A: No. eGift Cards can only be redeemed at your business. Q: Where can customers buy our gift cards? A: eGift Cards are available for purchase on Your website. Q: How are our eGift cards delivered? A: Customers can send them via email, text, or Twitter instantly. eGift Card recipients will receive monthly eReminders of the gift card. Q: Is there a fee to purchase our eGift Cards? A: The gift sender pays $1.00 plus 5% of the gift value. The gift recipient gets 100% of the gift value. Q: Can an eGift Card be used more than once? A: Cards are multi use and the current balance is always reflected on the digital voucher. Customers must redeem their gifts before they expire and the expiration date is noted on the gift voucher. Q: Can I apply a refund to the eGift Card? A: Yes. Refunds can be applied to a valid (unexpired) eGift Card voucher just as you would to a credit card. Call 650-564-4438 x 3 for Yiftee eGift Card customer support.
  10. Referral Bonus & Contact Info Spread The Word And Get a $20 gift card! Help Your Friends sell eGift Cards with Yiftee – simply navigate to your merchant dashboard and click “Earn $20” on the top right of your dashboard. We will send you a $20 Yiftee eGift Card to one of our 58,000 merchants for each referral you send that signs up as a merchant! We are excited that you have chosen us as your partner. We know you face many decisions and challenges each day. You made a great decision to partner with us and we are here to help you to sell and grow. Please email or call me with any questions or for more help: Thanks! arthur@yiftee.com 1030 Curtis Street Menlo Park, CA 94025 1.650.564.4438 www.yiftee.com
yifteeYiftee eGift Card Launch Kit for Merchants

Gift Card Solutions For Franchises and Chains

by yiftee on September 23, 2016

Holiday season preparations are starting earlier and earlier for all kinds of businesses. If you want to get ahead of this year’s holiday season, there’s no time to waste. Whatever business you own, you need to get your industry’s equivalent stockings, gifts, and Christmas trees for this years rush of foot traffic.

Our gift card platform has provided over 55,000 merchants with an effective way to drive additional revenue through gift card sales, buy-one, get-one promotions, interactive gifting. But don’t take our word from it, hear from some of our merchants:

gift card solution for franchise and chains

 

Want to try out the recipient experience of our eGift Cards?

Click here to get a test gift!

yifteeGift Card Solutions For Franchises and Chains

Top 4 Things to Do For Your Customers this Holiday Season

by yiftee on August 30, 2016

The Holiday Season is a $626.1 billion revenue stream for merchants and Holiday sales have increased 3% from this past year. With so many businesses vying for customers’ attention, what are YOU doing to set yourself apart from big retail and eCommerce players?

In this post, we will cover:sell egift cards

  1. Selling eGift Cards
  2. BOGO
  3. Interactive Gifts
  4. Birthday Club

Alternative sales methods and promotions have become one of the best ways to distinguish yourself from competitors. Most notably, holiday gift cards are a great way to boost revenue. According to Card Hub statistics, about 50% of gift card buyers purchase them for the holiday season, and in total, 1 in 4 gift cards are bought between December 21st and December 24th. The holiday market has a value of over $30 billion, a sizable chunk of revenue. With technological advancement, eGift Cards have become particularly popular among consumers looking for convenience and simplicity.

Promotions

holiday gift cards buy one get one

Even though the market is quickly accelerating, holiday gift cards with compatible promotions have gained more and more popularity with consumers looking for the best deals. Buy One Get One deals are loved by customers, and the AMG Shopper Panel found that 66% of shoppers prefer these promotions to other offers such as 50% off. These promotions run during the holiday season have been extremely successful. For example, select Yiftee merchants sold over $40,000 of gifts over the holiday season as a result of the campaign.

 

sms marketingOther promotions have also had successful results, especially those that require customer interest. While the rush to get gifts characterizes the holiday season, customer interaction provides a unique opportunity to captivate. Text-in prompts that send gifts to interested customers provide the perfect opportunity to impress new and returning customers. These gifts are also great at securing up sell. Most importantly, interactive gifts provide the best way of tracking your advertising. On media such as direct mailers and social media, there’s no guarantee that your customers pay attention to your ads. A text-in prompt will allow you to really see who is engaged by your product!

In the meantime and in the months approaching the holiday season, create a Birthday Club to gain loyal customers to market to. If you require an email address to sign up for your VIP list, you can create an important marketing tool to contact your consumers. During the holiday season, this is especially important because spending is much higher.

Overall, the holiday season is coming up, and it’s time to prepare! Consider tapping into the power of holiday gift cards and promotions to secure your chunk of the rapidly expanding market.

yifteeTop 4 Things to Do For Your Customers this Holiday Season

Winery Restaurant & Wine Bar Ramps Up Holiday eGift Card Sales

by yiftee on November 23, 2015

The Winery Restaurant and Wine Bar is a family owned fine dining destination with two locations in Orange County, CA. Their loyal customers purchased over $1,700 worth of eGift cards over the past month. How did they do it?  By prominently placing their gift card link in the navigation bar on the top of their website, a gift card button on the bottom of the page, and an APP link to their eGift card on their Facebook page, they are able to reach online shoppers where they are… online and mobile. Over the coming months, they will enjoy meeting their new eGift card-carrying customers who will likely bring their friends for a great meal and fine wine. Well done!

“Super happy with Yiftee” said Linda Clow, owner at The Winery Restaurant.

yifteeWinery Restaurant & Wine Bar Ramps Up Holiday eGift Card Sales

Tacolicious sells $745 of eGift Cards- That’s a lot of Tacos!

by yiftee on November 12, 2015

Wondering if offering eGifts on your website is worthwhile for the holidays?  Tacolicious in San Francisco sold $745 worth of Yiftee eGift Cards in the last 30 days.  That’s a lot of tacos… and the holiday giving season hasn’t even started!   How did they do it?  They prominently placed a link to their eGift Card page above the fold on their website and Facebook page.  They keep their website and social media channels fresh with new content every day.  Their 6,000+  faithful followers love the updates and the ability to purchase Tacolicious eGift cards online.  That’s it.  So simple.  Olé!

With regular eReminders, customers never forget their Tacolicious gift cards, nor are they ever lost because they reside on the customer’s mobile device for easy access.

yifteeTacolicious sells $745 of eGift Cards- That’s a lot of Tacos!

Twitter for Customer Service 2.0

by yiftee on November 2, 2015

Consumers are increasingly turning to Twitter to vent their frustrations about, ask questions of, and rave about favorite retailers. Merchants responding to those sentiments on Twitter are winning the customer service game. In a blog published on Customer360.co, Onkar Bhosle points out that “Tweeting about an issue is uncomplicated and faster than a call which might require good patience.”

Leon Widrich wrote an excellent blog about using Twitter for customer service way back in 2012. The four points highlighted in the article have stood the test of time.

  1. Use the Speed of Twitter to Your Advantage  – No matter what problems come up, nothing trumps being there for people, exactly when they ask for it.
  2. Personalize the Experience on Twitter as Much as You Can – Avoid speaking to your customers behind a corporate logo. Instead, make every effort to replicate a face-to-face interaction.
  3. Use Direct Messages on Twitter to Your Advantage – During a widespread problem DM can be a life saver. Here’s how to handle it:
yifteeTwitter for Customer Service 2.0

Sup Dogs’ Super Promotions

by yiftee on November 2, 2015

Sup Dogs elevates its promotions and customer experience to new heights.  No more coupons and discounts that feed product devaluation and entitlement.  Sup Dogs is sending eGift cards to their customers to bring them back into their stores.  They recently sent over 31 gifts to their customers, and have already seen 10 of them redeemed at their restaurants.  That’s nearly a 30% redemption rate in less than two months?  The industry average for coupons is 2%.  What’s even better, Sup Dogs knows who redeemed them, at which store location, and when.  We bet that if they set a short expiration date (a special feature just for merchants), they will see an even higher redemption rate in a short period of time.

“With our restaurants being busier than ever, it’s nice to have our gift card program totally simplified for our customers and staff. In addition to our gift card program, Yiftee has become a very cool and easy marketing tool. We’ll never use a standard coupon again.” ~ Bret Olivero, Sup Dogs

With regular eReminders, customers will never forget their Sup Dogs gift cards.  This type of mobile marketing reaches today’s millennial consumers where they are – online and mobile.  By using their current technology, small business marketing efforts like this are not only competing with, but surpassing results seen by the mega-chains.

Founded in 2008 by Derek Oliverio, Sup Dogs Restaurant is a one-of-a-kind restaurant concept focused on bringing friends and families of all ages together and offering them extraordinary dining experiences. Taking our cues from their imaginative Founder—when you step into Sup Dogs, they aim to transform your day by serving the most creative dishes and the tastiest drinks in an energized restaurant environment. Sup Dogs on Facebook

yifteeSup Dogs’ Super Promotions

Thrifty Holiday Marketing

by yiftee on October 26, 2015

Guest Author: Emily Karram, at Wpromote
No matter what kind of business you are or what clientele you cater to, the holiday season can and likely will be one of your biggest revenue generators of the year. With cooler weather starting to settle in, the time to ramp up for the holidays is just around the corner, and businesses need to be ready for it if they want to capitalize on the year’s biggest spending season. Making sure your holiday marketing is on point during this competitive time while also staying on or even under budget can be the biggest challenge of all. One of the best ways to be sure that you stay at the head of the holiday pack is to look back at what you did last year and analyze both what worked and what didn’t.

yifteeThrifty Holiday Marketing

Feast From The East Gets’em Back in the Door

by yiftee on October 26, 2015

Feast From The East is a customer experience superstar!

After a hungry customer was unable to get his favorite Sesame Chicken order, the restaurant made amends by instantly sending him an eGift to back for a free meal.  The personal message read…

“Sorry we were out of the Sesame Chicken, normally the kitchen doesn’t shut down the fryer that early. This eGift will cover your next order of 18pc Sesame Chicken. Thank you for being so understanding.”

That customer will receive eReminders of the gift, the restaurant, and their laser focused customer service, until he redeems it.  He’ll never lose the gift because it resides on his mobile device for easy access. You can be sure that customer will be back, and will tell his friends about the caring staff at Feast From The East.  Reputation saved and boosted.

Feast from the East is an unique Pan Asian fusion dining restaurant that offers take-out and delivery options. The restaurant started in 1981 and has served the Los Angeles area for over 30 years with delicious Asian food and drinks. Customers can find everything from the popular Chinese Chicken Salad to a variety of noodle dishes, soups, and appetizers.

yifteeFeast From The East Gets’em Back in the Door

Keep Calm and Close the Loop

by yiftee on October 19, 2015

Originally published by Wpromote.com on October 15, 2015

“The Last Mile of Social Media is solved by ‘connecting the brand’ and its purpose, value, intent, and voice ‘with the consumers’ in and around the diverse roles they play in the business ecosystem.” Said Brian Solis, Digital Analyst & Futurist, in 2010. Connecting your brand with consumers is the golden fleece of marketing for any sized business. But Brian didn’t forecast the actual ability to get the brand’s product into the hands of the customer.

Imagine that it’s National Donut Week and you are a nationally known donut brand. What do you do to engage consumers? You go to your social media channels and tweet something like…

READ THE ARTICLE

yifteeKeep Calm and Close the Loop