Yiftee eGift Card Launch Kit for Merchants

by yiftee on December 6, 2017

Transcript:

  1. Place your gift card button prominently on your website’s header (check out Restaurants Unlimited, Flea Street Café, and Sojo Spa Club) Add a “Gift Card” tab to your business Facebook page. Learn how to do it here. Run your activation card to ensure gift cards can only be used at your location (type 16-digit MasterCard voucher number into point of sale as a credit card transaction.) Lastly, train your employees and make sure they know how to accept Yiftee eGift cards. Watch our training video here.
  2. This document will prepare you and your staff with the resources and information you need to accept and redeem these electronic gift cards. Questions? Check out our eGift card FAQ at the end of this slideshow. First- If you haven’t already, watch this 90 second video and invite your cashiers and wait staff to do the same. Video link: http://bit.ly/1l3WvqN
  3. Show this card to the cashier at CARD NUMBER 5199 7543 2545 6152 EXP (MM/DD/YY) CVV ZIPCODE 08/30/15 448 94025 To Redeem an eGift Card: Customer presents a voucher on a mobile device or printed on paper. Redeem like a MasterCard – key in the 16-digit code, CVV, zipcode, expiration as required by your POS. Do not charge more than the prepaid amount*, otherwise the transaction will be declined. *To process a payment that exceeds the Yiftee gift card value, enter the gift card value first, then continue with the transaction for the remaining amount using another payment method.
  4. Spread The Word & Promote Your Gift Cards! Email Marketing: Create prominent newsletter signup forms or pop-ups on your website to gather valuable contact information Put a fishbowl for business cards by your cash register Download email addresses of buyers from your Yiftee dashboard Use attractive images and creative titles to promote your eGift Cards via email newsletter. Social Media: Facebook, Instagram, Pinterest, Yelp, TripAdvisor and Twitter are powerful tools for getting the word out about your business and eGift Cards. Make sure your accounts are up to date and reflect your personality Make a plan to regularly post updates, promotions, images and graphics Post regularly and make sure you link images to your merchant eGift Card page
  5. Spread The Word and Sell! In-store Promotions and Employee Education Review and use your welcome packet supplies including table tents, signs, stickers and cards Let your customers and callers know that you now sell gift cards 24/7 on your website and Facebook Visit our online merchant training video to learn and educate your staff about your Yiftee eGift Cards Request more table tents, signs, stickers or staff instructional cards We love creating custom graphics for FREE. Let us know how we can help you! Example below:
  6. Engaging customers to bring them in store, using eGCs TV Commercials, print, radio Reputation Management, Customer Recovery/Appreciation Buy One Get One (BOGO) Offers and Discounts Event and Sports Engagement Marketing Birthday Club (email and SMS lists) Text RETRO to 74499 for a $50 eGift Card GET A $25 eGift Card for $20 Text to 408-831-6778 the word “SMITTEN” to get a demo eGift C ard TRY IT! Promotional Tools
  7. Using Yiftee to Grow Your Business Do A ”Buy One, Get One” Promo Yiftee can also help you launch a creative “Buy One, Get One” (BOGO) promotion specially designed to your business goals! BOGO’s are very popular with gift card buyers! Our merchants have found great success in motivating customers to give gifts by letting buyers get something extra for themselves. Think store openings, holidays, or any excuse to boost your eGift Card sales and in-store traffic! Click here to schedule a demo to learn more about Buy-One, Get-One promotions.
  8. Using Yiftee to Grow Your Business Do A ”Text-A-Gift” Promo Add a Yiftee Text-A-Gift number to email, social, print, radio, TV or event marketing to bring customers in store. Text-A-Gift is an SMS Text Message tool which adds valuable measurability to your advertising and marketing promotions. Text-A-Gift brings new and current customers into your store and creates the perfect opportunity to impress and upsell. It also allows you to create an SMS list for ongoing marketing of your choice, within texting guidelines. We have seen between 25% and 85% redemption rates on promotional text gifts. Redemption varies based on gift value, time to expiration, and business type. Text-A- Gift works much better than coupons which typically have a 2-3% redemption rate. Plus, customers perceive it as a gift, enhancing your brand rather than appearing as a discount. Test how Text-A-Gift works: Text SMITTEN to 408-831-6778 and get a demo-gift. Click here to schedule a demo to learn more about how Text-A-Gift works
  9. eGift Card Cashier FAQ: Q: How do I redeem an eGift Card? A: Redeem eGift Card like a MasterCard – key in the 16-digit code, CVV, zipcode, expiration as required by your POS. Do not charge more than the prepaid amount, otherwise the transaction will be declined. To process a payment that exceeds the Yiftee gift card value, enter the gift card value first, then continue with the transaction for the remaining amount using another payment method. Watch the training video http://bit.ly/1l3WvqN for more information. Q: What do I do if the gift card is ‘declined’? A: An eGift card is declined if you try to redeem more than the value of the card, or if any of the redemption information is mis-typed. Start the transaction over with the correct value and redemption information. Call 650-564-4438 x3 if you need help. Q: Does the eGift card function as a ‘pre-paid’ credit card regarding automatic tipping hold-backs? A: No. The eGift Card can be redeemed for the full value when entering it into the payment system. Q: Since the eGift Card is like a MasterCard, can it be redeemed anywhere? A: No. eGift Cards can only be redeemed at your business. Q: Where can customers buy our gift cards? A: eGift Cards are available for purchase on Your website. Q: How are our eGift cards delivered? A: Customers can send them via email, text, or Twitter instantly. eGift Card recipients will receive monthly eReminders of the gift card. Q: Is there a fee to purchase our eGift Cards? A: The gift sender pays $1.00 plus 5% of the gift value. The gift recipient gets 100% of the gift value. Q: Can an eGift Card be used more than once? A: Cards are multi use and the current balance is always reflected on the digital voucher. Customers must redeem their gifts before they expire and the expiration date is noted on the gift voucher. Q: Can I apply a refund to the eGift Card? A: Yes. Refunds can be applied to a valid (unexpired) eGift Card voucher just as you would to a credit card. Call 650-564-4438 x 3 for Yiftee eGift Card customer support.
  10. Referral Bonus & Contact Info Spread The Word And Get a $20 gift card! Help Your Friends sell eGift Cards with Yiftee – simply navigate to your merchant dashboard and click “Earn $20” on the top right of your dashboard. We will send you a $20 Yiftee eGift Card to one of our 58,000 merchants for each referral you send that signs up as a merchant! We are excited that you have chosen us as your partner. We know you face many decisions and challenges each day. You made a great decision to partner with us and we are here to help you to sell and grow. Please email or call me with any questions or for more help: Thanks! arthur@yiftee.com 1030 Curtis Street Menlo Park, CA 94025 1.650.564.4438 www.yiftee.com
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