Holiday Promotions

Yiftee eGift Card Launch Kit for Merchants

by yiftee on December 6, 2017

Transcript:

  1. Place your gift card button prominently on your website’s header (check out Restaurants Unlimited, Flea Street Café, and Sojo Spa Club) Add a “Gift Card” tab to your business Facebook page. Learn how to do it here. Run your activation card to ensure gift cards can only be used at your location (type 16-digit MasterCard voucher number into point of sale as a credit card transaction.) Lastly, train your employees and make sure they know how to accept Yiftee eGift cards. Watch our training video here.
  2. This document will prepare you and your staff with the resources and information you need to accept and redeem these electronic gift cards. Questions? Check out our eGift card FAQ at the end of this slideshow. First- If you haven’t already, watch this 90 second video and invite your cashiers and wait staff to do the same. Video link: http://bit.ly/1l3WvqN
  3. Show this card to the cashier at CARD NUMBER 5199 7543 2545 6152 EXP (MM/DD/YY) CVV ZIPCODE 08/30/15 448 94025 To Redeem an eGift Card: Customer presents a voucher on a mobile device or printed on paper. Redeem like a MasterCard – key in the 16-digit code, CVV, zipcode, expiration as required by your POS. Do not charge more than the prepaid amount*, otherwise the transaction will be declined. *To process a payment that exceeds the Yiftee gift card value, enter the gift card value first, then continue with the transaction for the remaining amount using another payment method.
  4. Spread The Word & Promote Your Gift Cards! Email Marketing: Create prominent newsletter signup forms or pop-ups on your website to gather valuable contact information Put a fishbowl for business cards by your cash register Download email addresses of buyers from your Yiftee dashboard Use attractive images and creative titles to promote your eGift Cards via email newsletter. Social Media: Facebook, Instagram, Pinterest, Yelp, TripAdvisor and Twitter are powerful tools for getting the word out about your business and eGift Cards. Make sure your accounts are up to date and reflect your personality Make a plan to regularly post updates, promotions, images and graphics Post regularly and make sure you link images to your merchant eGift Card page
  5. Spread The Word and Sell! In-store Promotions and Employee Education Review and use your welcome packet supplies including table tents, signs, stickers and cards Let your customers and callers know that you now sell gift cards 24/7 on your website and Facebook Visit our online merchant training video to learn and educate your staff about your Yiftee eGift Cards Request more table tents, signs, stickers or staff instructional cards We love creating custom graphics for FREE. Let us know how we can help you! Example below:
  6. Engaging customers to bring them in store, using eGCs TV Commercials, print, radio Reputation Management, Customer Recovery/Appreciation Buy One Get One (BOGO) Offers and Discounts Event and Sports Engagement Marketing Birthday Club (email and SMS lists) Text RETRO to 74499 for a $50 eGift Card GET A $25 eGift Card for $20 Text to 408-831-6778 the word “SMITTEN” to get a demo eGift C ard TRY IT! Promotional Tools
  7. Using Yiftee to Grow Your Business Do A ”Buy One, Get One” Promo Yiftee can also help you launch a creative “Buy One, Get One” (BOGO) promotion specially designed to your business goals! BOGO’s are very popular with gift card buyers! Our merchants have found great success in motivating customers to give gifts by letting buyers get something extra for themselves. Think store openings, holidays, or any excuse to boost your eGift Card sales and in-store traffic! Click here to schedule a demo to learn more about Buy-One, Get-One promotions.
  8. Using Yiftee to Grow Your Business Do A ”Text-A-Gift” Promo Add a Yiftee Text-A-Gift number to email, social, print, radio, TV or event marketing to bring customers in store. Text-A-Gift is an SMS Text Message tool which adds valuable measurability to your advertising and marketing promotions. Text-A-Gift brings new and current customers into your store and creates the perfect opportunity to impress and upsell. It also allows you to create an SMS list for ongoing marketing of your choice, within texting guidelines. We have seen between 25% and 85% redemption rates on promotional text gifts. Redemption varies based on gift value, time to expiration, and business type. Text-A- Gift works much better than coupons which typically have a 2-3% redemption rate. Plus, customers perceive it as a gift, enhancing your brand rather than appearing as a discount. Test how Text-A-Gift works: Text SMITTEN to 408-831-6778 and get a demo-gift. Click here to schedule a demo to learn more about how Text-A-Gift works
  9. eGift Card Cashier FAQ: Q: How do I redeem an eGift Card? A: Redeem eGift Card like a MasterCard – key in the 16-digit code, CVV, zipcode, expiration as required by your POS. Do not charge more than the prepaid amount, otherwise the transaction will be declined. To process a payment that exceeds the Yiftee gift card value, enter the gift card value first, then continue with the transaction for the remaining amount using another payment method. Watch the training video http://bit.ly/1l3WvqN for more information. Q: What do I do if the gift card is ‘declined’? A: An eGift card is declined if you try to redeem more than the value of the card, or if any of the redemption information is mis-typed. Start the transaction over with the correct value and redemption information. Call 650-564-4438 x3 if you need help. Q: Does the eGift card function as a ‘pre-paid’ credit card regarding automatic tipping hold-backs? A: No. The eGift Card can be redeemed for the full value when entering it into the payment system. Q: Since the eGift Card is like a MasterCard, can it be redeemed anywhere? A: No. eGift Cards can only be redeemed at your business. Q: Where can customers buy our gift cards? A: eGift Cards are available for purchase on Your website. Q: How are our eGift cards delivered? A: Customers can send them via email, text, or Twitter instantly. eGift Card recipients will receive monthly eReminders of the gift card. Q: Is there a fee to purchase our eGift Cards? A: The gift sender pays $1.00 plus 5% of the gift value. The gift recipient gets 100% of the gift value. Q: Can an eGift Card be used more than once? A: Cards are multi use and the current balance is always reflected on the digital voucher. Customers must redeem their gifts before they expire and the expiration date is noted on the gift voucher. Q: Can I apply a refund to the eGift Card? A: Yes. Refunds can be applied to a valid (unexpired) eGift Card voucher just as you would to a credit card. Call 650-564-4438 x 3 for Yiftee eGift Card customer support.
  10. Referral Bonus & Contact Info Spread The Word And Get a $20 gift card! Help Your Friends sell eGift Cards with Yiftee – simply navigate to your merchant dashboard and click “Earn $20” on the top right of your dashboard. We will send you a $20 Yiftee eGift Card to one of our 58,000 merchants for each referral you send that signs up as a merchant! We are excited that you have chosen us as your partner. We know you face many decisions and challenges each day. You made a great decision to partner with us and we are here to help you to sell and grow. Please email or call me with any questions or for more help: Thanks! arthur@yiftee.com 1030 Curtis Street Menlo Park, CA 94025 1.650.564.4438 www.yiftee.com
yifteeYiftee eGift Card Launch Kit for Merchants

Holiday Promotion Ideas For Your Business

by yiftee on October 10, 2017

holiday promotion ideas

It’s happened before. October rolls around, Halloween passes you by and suddenly, the holiday season is upon us and you have no marketing initiatives to drive customers in! In order to make your mark, your holiday promotion ideas need to be eye-catching and attention worthy. Brands need campaigns that actually make customers happy instead of adding to holiday noise. The brands that run special promotions during the holidays tend to be more successful in getting customers in through their doors.

If you don’t have holiday promotion ideas in mind, there’s still plenty of time to set up a creative holiday promotion for your business and make a big impact on this year’s revenue. As November rolls arounds, we wanted to give you some creative holiday promotion ideas for your business to run for your customers.

Engage with your customers

Nothing gets people in a shopping mood more than Christmas decorations! A great way to make sure your business stays top of mind is to engage with your customers by holding a contest or sweepstakes. Couple of engagement ideas for customers are:

  • Holiday Costume Contest – who has the ugliest Christmas sweater? Who can dress up like Santa and Mrs. Claus the best?
  • Christmas Tree Decoration Contest – Who has the brightest and most decorated tree?
  • Recipe Contest – What’s the best Christmas themed dish a customer can cook up for you?
  • Text-Back Campaign – “All I want for Christmas is…”. Have customers text-in their answer. Most creative is the winner! (Learn more)
holiday promotion ideas starbucks

Design your best cup! Starbuck’s holiday cups are a staple in holiday themed decorations. Source: Odyssey

Of course, these types of promotions always require a bit of planning. However, most of these promotions are relatively easy to run and can go a long way when customers think about your brand.

Offer a little something extra

In the gifting world, an “incentive” is something extra that pushes a shopper to take action, such as making a purchase, completing a survey or signing up for a mailing list. In other words, it’s an added enticement to get customers to do what you want them to do. Here are some ideas on incentive-based marketing you can try for your business:

  • Offer a “Buy-One, Get-One” promotion – customers who purchase an eGift card from your business can earn an extra eGift card either for themselves or for a friend. (Learn more)
  • Set up a Birthday Club/VIP Club – customers who enter their contact information (phone #, email address, Birthday) receive a birthday/VIP gift on their Birthday or even Christmas. (Learn more)
  • Offer a small reward for increased spending – A lot of brands don’t like discounts, they believe it takes away from the value that they are trying to sell. However, if you’re trying to push a certain product it might be beneficial to offer something small see if it increases the likelihood of a customer purchasing.
heavenly donut birthday club

Heavenly Donut’s Birthday Club

Go out of your way

Competition amongst businesses is at an all-time high this time of year so it’s critical to your brand that you stand out to customers. Here are some ideas to better serve your customers this Christmas:

  • Extend your hours – I did all of my shopping 3 days before Christmas last year. Shoppers are out longer and later trying to find their last gifts. Do them a favor and stay open later.
  • Offer complimentary shipping (if you ship!) – Sometimes, customers see this as more valuable than a discount towards their final cost.
  • Wrap their gifts – Going off the theme of time sensitivity, more and more customers are looking at business’s to wrap their gifts for them. Offer to do it for them instead if you have the manpower!
yiftee gifts

Source: Mashable

Need more holiday promotion ideas?

We can help you with that! In addition to eGift cards, Yiftee offers a suite of mobile promotions for businesses to run. In November & December of last year alone, over 50 Yiftee merchants ran “Buy-One, Get-One” promotions which drove in customers when January rolled around. Schedule a time to chat with our promotions specialist and we can have a promotion up and running in 30 minutes!

yifteeHoliday Promotion Ideas For Your Business

Tips To Protect Your Business’s Online Reputation

by yiftee on May 17, 2017

manage your reputation

We live in an internet-driven world. Chances are, you or someone you know has been “Googled” before.online reviews Consumers are constantly looking for an expert opinion that will help push them towards a buying decision. In a competitive space, not only is having a good online reputation important, it’s necessary if your business wants to succeed. Protecting your online reputation is integral because it’s very hard to remove that asterisk that’s on your business’s Yelp or Facebook page. What’s shared on the internet is either saved, archived or posted on there forever.

You can have the best in-store customer service in the world but you still have to monitor what people are saying about you online. Here are some of Yiftee’s tips on how to keep your onlinereputation as clean and spotless as possible:

Social Listening

You should always know what other people are writing about you, your competitors and other similar businesses. This initial research information that you gather will help you determine what you can share that others might find of interest or value. It will also help prevent you from hitting sensitive topics that customers have or conversations to avoid. For example, if you own a upscale restaurant, you want to see what culinary experts are writing about you. Monitoring which conversations are about you is also important because it will help you uncover complaints and other problems that you might not otherwise know about.

Some great tools to help you monitor your online mentions are Google Alerts which will give you the ability to run a customized Google search that sends you notifications when new content is added for keywords that you’ve specified. Another great tool is Hootsuite, they offer a social media management tool that allows you to maintain all of your social media networks in one place. You’re able to schedule future messages, listen and engage with your followers, and view in-depth social media analytics in order to see how your content is being perceived and make improvements where they’re needed.

Customer Interaction

Engaging in conversation with customers is something that not many businesses seem to do. Sure, some businesses will offer the standard “we’re sorry for your bad experience” post but does it really do anything for you in the long run? Will it salvage that customer and let your other potential customers know that they won’t have another bad experience?

Beinreputation managementg prepared for customer complaints, being transparent, and having a resolution in mind are three steps in mending a negative experience. Most owners that converse openly with customers on Yelp Reviews, Facebook Comments, and Twitter Posts are usually very apologetic and promise that the customer will have a better experience the next time around. The sad reality is that the owner will probably never see the customer again. Why? Because the owner simply hasn’t given the customer a big enough reason to.

Yiftee offers businesses a way to protect their online reputation. Whether it’s showing appreciation for a customer who’ve gone above and beyond or apologizing for a bad experience, giving your customers a little bit something extra can be the difference between them coming back into your business.

Schlotzsky’s Is a 300+ location Deli Café with a great reputation and a booming catering business. They take service seriously and carefully monitor social channels for feedback that helps them make their strong reputation even better.

Prior to signing on to Yiftee, the Schlotzsky’s Guest Recovery manager sent plastic gift cards to customers to acknowledge and address concerns. This was difficult and time consuming to obtain the customers’ address and snail-mail a card. With Yiftee, he was able to instantly send an eGift Card with a personal message from his desktop, track when those customers come back, and follow up. Personal gift messages and flexible reminders make sure the guest knows that Schlotzsky’s cares, and wants them back again.

Protect Yourself From Unwarranted Criticism

You hear the phrase: “the customer is always right.” This is true — but only to a certain extent. Consumers’ impulse to punish bad service—at least more readily than to reward delightful service—plays out dramatically more often than not.wendys

Many circumstances can put your business in a position where you receive an undeserved review online. A cheated worker can have some harsh words to share, a competitor could be trying to boost their own brand’s reputation by dragging yours through the mud, the list goes on and one. One main tip here is that don’t be afraid of stand up for your business’s values and mission if a customer is attempting to drag your brand through the mud.

A good example of this is Wendy’s. They recently engaged with a customer on Twitter who discredited the freshness of their burgers. Twitter quickly responded to the trolling customer who in return, had nothing to say. The growth of social media means that there are more “keyboard warriors” than ever before. Wendy’s response to this customer actually led to National coverage for the popular burger chain.

Need a reputation management and guest recovery solution? We can help you with that! Schedule some time here to learn more!

yifteeTips To Protect Your Business’s Online Reputation

Introducing: Great Harvest’s “Sandwich of the Week” Club

by yiftee on April 21, 2017

great harvest sandwich

Looking for a great deal to send your friends and family this Mother’s Day/Father’s Day/Graduation? Great Harvest is offering a “Sandwich of the Week Club” starting May 1st where customers can purchase 6 delicious sandwiches, delivered every other week for 12 weeks. The “Sandwich of the Week” will be delivered digitally to the recipient’s email or mobile phone. They can use it for any sandwich or equivalent item. The digital codes can also be redeemed (where available) for any hot or cold sandwich, salad, grain bowl, or bread. For $43, you can send someone 6 handcrafted sandwiches!

Yiftee delivers this digital membership and recipients register via email and/or text. Every two weeks, a code for the “Sandwich of the Week” will be delivered to the customer. Recipients will get regular reminders from Great Harvest until they have redeemedsandiwch of the week club their sandwich of the week. 

With Mother’s Day, Father’s Day, and Graduation all around the corner, send your friends and family the perfect bundled package. To redeem, the recipient simply presents the digital code on their phone to the cashier at Great Harvest. That’s it!

This offer is only good for a limited time so pick up your “Sandwich of the Week” on May 1st when the promotion starts!

Great Harvest’s “Sandwich of the Week Club” promotion runs from May 1st, 2017 – May 14th, 2017.

Are you a business who is interested in offering a _______ of the Month Club for your customers? Schedule some time here to learn more about what you can set up for your business!

yifteeIntroducing: Great Harvest’s “Sandwich of the Week” Club

3 Ways To Drive Repeat Customers Back Into Your Business

by yiftee on April 14, 2017


3 Ways To Drive Repeat Customers Back Into Your Business

Three of the top gifting days are right around the corner. Have you thought about what you will be doing for Mother’s Day, Father’s Day, and Graduation? Mother’s Day boasts one of the most impressive revenue numbers in terms of Holidays with about $2.2 billion being spent on gift cards and about 43.2% of consumers.

Did you know that it can cost a brand up to five times as much to get new customers versus keeping old ones? Also, a 5% increase in customer retention increases profits up to 125%. Gaining new customers into your business is great but what’s the whole point of getting them in one time if you can never get them to come back in? We wanted to give you 3 ways to drive customers back into your business with Mother’s Day around the corner.

Offer special promotions

80% of your future revenue will come from 20% of your current customers. Promotions can be a very effective way of retaining customers by keeping them actively engaged with your brand. The key is to run relevant promotions that reward customSlide2ers, make them feel good about doing business with your company, and encourage them to do more of the same. Yiftee’s “Of The Month Club” has helped businesses by creating enticing deal for consumers.

Yiftee’s “Of The Month Club” drives incremental visits to your business that create habit and loyalty. Offer a 6 month membership/6 week membership (you decide the time frame) for your “______ of the month club.” Customers who purchase will receive a “gift” once per month (could be a meal, spa session, pizza, sandwich). Yiftee delivers the membership as a digital gift and recipients register their email/phone number to the account. Every month, a gift for the “offer of the month” will be digitally delivered to the customer.

The best thing about this is that it’s flexible and designed just to benefit the services and products that you offer at your business. We’ve seen restaurants offer a “Meal of the Week”, gyms offer a “Personal Training Class of the Week”, and spas offer a “Massage of the Month”. So no matter what type of business you own, you always have the capability to bundle your services/products to entice repeat visits on a weekly/monthly basis for your customers.

Offering a bundled package of your products/services drives incremental visits and creates habits because clients are receiving a gift to pick up and use in store. Customers receive regular reminders ensuring that your redemption rate is high.

Loyalty & Rewards

Customers love to be rewarded. In today’s business world, everyone is offering something, so it’s important to keep your prize within reach of the consumer. According to the 2015 Colloquy Customer Loyalty Census, American households hold memberships in an average of 29 loyalty programs, but are active (meaning earn or redeem at least one per year) in only 12 of them. Companies lose money on time and effort, and customers get no more value from the businesses to which they are “loyal.”

Loyalty programs are a great add-on feature that most businesses should adopt. Boloco, an American restaurant chain known for its burritos, as well as a Yiftee merchant, is an example of a company who does the points-based loyalty program well. Customers swipe their stylish Boloco Card at every purchase, and the card tracks the amount of money spent. Every $50 spent earns the customer a free item. It doesn’t matter if that free item is a super jumbo burrito or an extra small smoothie: It’s free once the customer records $50 on their card. Boloco speaks the language of its audience by measuring points in dollars, and rewards in food and drink items. 

Take it a step even further. Reward those who have shopped with your business for a long time by showing that you value their business. A very simple way to do this is to give them birthday or anniversary discounts ipadbirthdayclub-033x-1that they look forward every year. Many of Yiftee’s businesses have adopted our VIP/Birthday Club feature where merchants can easily set up a form on their website to collect customer’s information like email, birthday, anniversary, phone number, etc. so that you can build a contact outreach list for future use. Best of all, gifts are sent automatically to customers based on their Birthdays/Anniversary/Special Occasion. 

It’s estimated that only 10% to 15% of independent restaurants have any kind of Birthday Rewards Club. Those who do not are missing out on an easy and effective way to increase their sales and profitability. Studies have shown that birthday tables spend more money, and and tip better.

Offer extraordinary customer support

Who are the employees in your business that interacts with your customers on a daily basis? Are you making sure that you have the right people in customer-facing positions? Having unhappy employees or shy employees could be bad for business. A customer who has a negative experience with one of your employees can quickly share that with friends and family, and hurt your business’ image.

A fast and convenient way of staying connected with customers is through social media. Customers can share information about their experiences with your business within seconds — in words, photos and videos. That can be great if they had a good experience, but difficult if it wasn’t positive because you can’t delete negative comments from someone else’s social media feed.

Yiftee offers businesses a reputation management tool that allows you to manage your customer relationships. Merchants like you need an easy and fast way to engage authentically with your customers on social media. What better way to thank a customer for a positive social media post than to tweet them your eGift Card for a free latte, appetizer or dessert? Or on the flip side, make amends for a bad experience by inviting them back for a meal on the house! With Yiftee, you can do this in seconds, and turn your dissatisfied customers into your fans and your fans into fanatics. badtweet2

Schlotzsky’s is a 300+ location deli cafe. Prior to signing on to Yiftee, the Schlotzsky’s Guest Recovery manager sent plastic gift cards to customers to acknowledge and address concerns. This was difficult and time consuming to obtain the customer’s address and snail-mail a card. With Yiftee, he is able to instantly send an eGift Card with a personal message from his desktop, track when those customers come back, and follow up. Personal gift messages and flexible reminders make sure the guest knows that Schlotzsky’s cares, and wants them back again.

 

yiftee3 Ways To Drive Repeat Customers Back Into Your Business

7 Marketing Tips & Trends for Franchises and Chains

by yiftee on January 26, 2017

TOP MARKETING TIPS AND TRENDS OF 2017

We wanted to share what we’ve learned from working with thousands of restaurants, retailers, spas, and other businesses. Our hope is that this guide will help you advance your business and save you from some potentially painful lessons.

Lesson 1: Customers Rule — But Market Leaders Make Sure Their Voice is Heard, Too

With the advent of social media, customers are very much “in charge” now. They have the power to instantly communicate the good, the bad, and the ugly. Which is why marketing strategy must involve two-way communication.

Ideas to consider for your business:

  • Respond to criticism with an instant apology — ideally, one that suggests a next step. For example, “Sorry to hear that! We want to help Please email us at _____.” Remember: some of the most loyal customers are the ones whose frown you manage to turn upside-down.
  • Converse with customers – on social media, in store, even on traditional media. Here’s a great idea: thanking guests via social media with an invitation to return. Remember: Conversation is not the same as self-promotion. So ask, don’t tell.
  • Make the customer experience fun. Think games, samples, in-store events and contests. Remember: To maximize the impact, many successful brands encourage consumers to share using a hashtag or an @mention. Don’t limit yourself to being reactive, when you could be proactive.

Lesson 2: Market Leaders Connect — By Going Where Their Customers Are

You can’t have a dialog with your customers if you’re not connected to them. Leading multi-location merchants establish communication channels, such as an email list and/or SMS opt-in club.

Some business owners are reluctant to text, since that seems too “personal” or “invasive.” There are two reasons to get over that sentiment right away:

  • SMS may be your best option. According to mobile research firm MobileSquared, 90% of people read a text message within the first three minutes. Moreover, with all the noise on social media — and even in our inboxes — text is one of the surest ways to catch their attention.
  • If you believe your messages are annoying or invasive, that means you’re not doing it right. Email and SMS clubs should provide valuable information that customers care about: sales, deals, new collections or menus, location openings, and special events.

Lesson 3: They Personalize — Hello, Behavior-Based Email Marketing!

Building an email and/or SMS list is a great start — but the next step for 2017 is to grow this list into a customer database. Consumers are overwhelmed with information, and research shows that they easily become paralyzed by too much choice.

The more you know about what is relevant to a specific individual or demographic, the more effective your marketing will be. It need not be complex – knowing that a group of customers responded to a certain offer in the past arms you with valuable information. You can design and promote future offers to drive business.

A simple way to start on this trend is called “behavior-based email marketing,” where you invite your customers to subscribe to email lists by interest topics, therefore self-selecting into what they want to receive.

If you want to get more advanced, you can send emails and promotions based on other behaviors, such as “Offers Redeemed,” “Contact Forms Submitted,” “Emails Opened,” or even “Website Activity. For example, you can send targeted content to people who viewed certain pages on your site, or even launch a target-re-engagement campaign for inactive users.

Finally, connect. Use the insights you have about your customers to start a conversation.

Get the rest of our marketing tips and a checklist of actions your business should take for 2017?

download yiftee white paper

yiftee7 Marketing Tips & Trends for Franchises and Chains

eGift Cards Go Rogue, Bring in New Customers

by yiftee on December 20, 2016

eGift Cards Go Rogue, Bring in New Customers

Retailers & Restaurants Capture Customer Behavior With Mobile Promotions and eGifts

MENLO PARK, Calif. – December 20, 2016 – Yiftee, an eGifting company has experienced explosive growth as it has diversified its offerings Yiftee, a leading provider of data-driven mobile promotions and gifting solutions for retail and restaurants, which started out as and created new ways for clients to build their businesses. Additionally, a new analytics package that enables clients to view results in real time and across multiple variables has attracted increasingly larger companies over the past quarter.

Included on the roster of companies that have signed on with Yiftee over the last 6 months are 195-location Great Harvest Bread Co., 82-location GoodCents Subs, 44-location Restaurants Unlimited (RUI), 14-location Steak-Out, and 11-location Boloco among many others.

Fueling Holiday & Birthday Celebrations

To celebrate the holidays, Steak-Out, a full-meal delivery concept specializing in charbroiled steaks, chicken and burgers, sent 24,000 of its customers an offer for $2 off any order of $25 or more. Customers were asked to text “Steaks” to a specified number on their mobile phones for the “$2 gift” to appear on their phone. Guests receive intermittent reminders until the offer is redeemed. Upon redemption a button on the screen is tapped which automatically tracks the purchase and disables the $2 gift so it cannot be reused. “Not only will the promotion drive incremental business, it engages customers to interact with the brand by having them text in for their gift. Plus it allows us to build our SMS list for future promotions,” states Kelly Posey, Steak-Out’s Marketing Manager.

Building on their customer engagement, Steak-Out also introduced a Birthday Club through Yiftee’s platform where customers who sign up receive a special eGift on their birthday. Only a few months into the program, sign-ups have already far exceeded Steak-Out’s expectations.

“In addition to building our database and allowing us to learn more about our customers, the Birthday Club has allowed us to acknowledge and delight them on their special day,” states Posey. “The Yiftee mobile marketing platform is allowing us to better understand and market to our customer base.”

Plays Well With Others

Yiftee’s integration with loyalty programs, such as Perkville, the #1 customer loyalty program in the health and fitness space with over 2,000 member clubs, enables them to offer instant rewards that save health clubs money while enhancing the selection of member perks. The integration enables members to cash in their Perkville points for Yiftee eGifts, which can be used at their own clubs or at any of Yiftee’s 56,000 active businesses, including restaurants, spas, boutiques, entertainment, health and fitness establishments, and more. By partnering with Yiftee, Perkville clients can reward their customers with digital eGifts, which are always with members on their mobile phones. Yiftee’s unique eGift system includes “mobile reminders,” which provide Perkville customers with an additional opportunity to reinforce their brand to members. According to Sunil Saha, Perkville’s Founder & CEO “This integration benefits not only Perkville members, but also the fitness clubs themselves who save time and money on inventory management and postage fees. Everyone wins.”

Engaging In-Venue Promotions with Mobile Gaming

in venueLearfield Sports at Stanford University called on Yiftee to develop a way to engage fans with in-stadium technology during home games, drive traffic to sponsor retail locations and measure
sales gains. Pizza My Heart, a 23-location regional pizza chain, created a measurable social engagement campaign using Yiftee gamification. Fans were prompted to play the Pizza My Heart Kickoff Challenge on the stadium scoreboard. Fans who texted the correct kickoff result received a $4 or
$20 Pizza My Heart eGift Card delivered by Yiftee via SMS text message. Redemption was an impressive 22% for the $4 eGift and 64% for the $20 eGift. Average check for those redeeming was
significantly above the eGift value, providing Pizza My Heart with incremental sales.

Building Loyalty & Driving Traffic During Slow Periods

Regional chains Boloco, out of Boston, specializing in ridiculously delicious burritos, and Rockin’ Baja, out of San Diego, specializing in Puerto Nuevo style food, wanted to expand their reach online to tap their millennial customer, and offer a BOGO (Buy-One- Get-One) promotion to boost eGift sales and drive incremental traffic during January, a slow month for restaurants. “Yiftee’s BOGO rewards the gift giver which creates additional loyalty. Plus, Yiftee’s promotions enable us to track guest purchases so that we can market to them in the future, notes Boloco CEO,John Pepper.

Pizza My Heart’s in-venue Kick-Off Challenge, in its third year running, has expanded to new stadiums and sporting events. The promotion generates brand awareness, captures new customers, and reinforces that brand’s position as a fun, local favorite.

Measuring Success in Real Time

Restaurants Unlimited (RUI) with 20 unique brands including Palomino and Henry’s Tavern, recently partnered with Yiftee because of the trackability of its promotions. RUI Director of Marketing, Laura McMillan stated, “Before working with Yiftee, measuring a promotion’s success was challenging. Yiftee enables us to monitor results in real time through a simple online dashboard. This will allow us to yiftee piccontinually develop increasingly effective offers.”

“Yiftee is changing the mobile marketing landscape for businesses of all sizes,” says CEO Donna Novitsky. “Customers continue to find new ways to use our platform to build their business. In many cases our customers have helped us to evolve our product to meet their needs. As a result, we are able to offer our clients many business solutions beyond eGift Cards.”

 

About Yiftee

Yiftee is a Data-Driven Mobile Promotions & Gifting company serving multi-location restaurants, retailers and other partners. Yiftee helps its clients increase revenue by acquiring new customers and driving frequency. In addition to selling custom-branded eGift cards for clients’ websites and Facebook pages, merchants can use Yiftee for BOGO, SMS, email and Twitter campaigns, and Birthday Club promotions, as well as incorporate Yiftee into their Loyalty rewards and customer recovery programs. Yiftee delivers greater value and better results than physical gift cards or coupons with promotions that typically bring 20% – 85% of promotion recipients in store. Yiftee requires no technology or POS integration, protects clients from fraudulent transactions, and can be up and running in no time. To learn why more than 56,000 businesses use Yiftee, please visit yiftee.com Twitter: @Yiftee, Facebook: facebook.com/yiftee/ or contact 650-564-4438 or info@yiftee.com

yifteeeGift Cards Go Rogue, Bring in New Customers

Yiftee Powers 100s of Mobile Promotions Through the Holidays & All Year Long

by yiftee on December 8, 2016

MENLO PARK, Calif., Yiftee, a leading provider of data-driven mobile promotions and gifting solutions, announced today that more than 50 restaurant and retailer brands representing over 300 locations are using its platform to power eGift, interactive SMS Texting and Mobile Rewards promotions this holiday season. With Yiftee’s unique digital solutions merchants can create seamless promotions that entice shoppers and drive incremental spending.

Kicking off the holiday season, this year’s Cyber Monday made history with a spending increase of 12.1% over last year to $3.45 Billion, according to Chain Store Age. As more people take to their phones and the web to do their shopping, it should come as no surprise that digital sales will continue to grow, with Adobe Digital Insights projecting online holiday shopping to drive $91.6 billion in sales. Bolstering this trend further are the impressive online deals that restaurants and other retailers are offering this time of year. Buy-One-Get-One (BOGO) deals for eGift Cards (the most requested holiday gift 10 years running) are plentiful during the holidays and provide excellent value for the buyer.

Yiftee’s platform enables restaurants and retailers to continue to build sales, engage customers and surprise and delight them with its unique digital solutions all year long. Included in Yiftee’s repertoire of digital offerings are interactive email, social, print, TV, radio and billboard SMS promotions, sports and entertainment event marketing, and other promotions. Yiftee clients leverage these programs for customer acquisition, loyalty rewards, brand awareness, grand openings, new product announcements, guest recovery, holidays, limited time offers, birthday or email clubs and more.

“Yiftee’s mobile promotions and gifting solutions enable our clients to boost their sales while thrilling their customers year-round,” says Donna Novitsky, Yiftee’s CEO. She continues, “All of this is mobile, all of it is tracked, and all have customized mobile reminders which reinforce the merchants’ brands. Yiftee’s tracking ability is key because our analytics enable clients to review results and continually finesse their promotions.”

Yiftee restaurants and retailers offering holiday eGift Card promotions are below. For a full list of eGifts powered by Yiftee, please visit here.

Baker Brothers Delis – Get a $5 Dining Card with every $25 Gift Card Purchase

Bucket & Bay Craft Gelato Co – Send a $30 eGift get a $10

Bulldog Ale House – Send a $50 eGift get a $25 gift

Charlie Hooper’s Bar and Grille – Receive a FREE$5 Bonus Card with every  $25 in Gift Cards purchased

The Well – Receive a FREE $5 Bonus Card with every  $25 in Gift Cards purchased

Lews – Receive a FREE $5 Bonus Card with every  $25 in Gift Cards purchased

Chicago Oyster House – Buy a $10 Gift Card get a $10 Bonus

Coastal Taco Bar – Buy a $25 eGift Card, Get a $5 Gift for yourself

Elephant Bar – Receive a $10 Dining Card with every $50 Gift Card Purchase

Fireside Pies – Receive a $10 Dining Card with every $50 eGift Card purchase

Genghis Grill – With every $25 eGift Card purchase get a $16.67 dining card

Goodcents Subs – Get a free $5 bonus card with every eGift Card purchase

Isabella’s – With every $25 eGift purchase receive a glass of wine

Jujubeet Juice Bar – Buy a $20 eGift Card and get 10% off on your next visit

La Carreta – buy a $100 eGift Card, get a $20 gift for yourself

Matador Cantina – Free $25 eGift Card with $100 eGift Card purchase

Miss Shirley’s Café – buy a $100 eGift Card and get a $20 eBonus Card

New Moon Restaurant – buy a $50 eGift Card and get $10 worth of appetizers

Paciugo Gelato Caffe – Buy a $20 eGift Card, get a free $5 eGift Card (TX only)

Pepper Smash – Receive a $10 Dining Card with every $50 eGift Card purchase

Richard Rawlings Garage – Receive a $5 Dining Card with every eGift Card purchase

Rockin’ Baja Lobster – Buy a $100  eGift Card, get a $20 eGift Card

Ruby Tequila’s – Buy a $25 eGift Card and get a $16.17 dining card

Sunshine Bowling Center – Buy a $25 eGift Card and get a Free Milk Shake, Buy a $25 eGift Card and get a free milkshake

Sunny Days Ice Cream – Buy a $25 eGift Card and get $5 for yourself

Tangles VIP Tanning Salon – Purchase an eGift Card of $75 dollars or more and receive a $25 eGift

Trax Restaurant & Café – Buy an eGift of $100 or more and get 10% off on your next visit

Clinkerdagger – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Cutters Crabhouse – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Fondi – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Henry’s Tavern – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Horatio’s – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Kincaid’s – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Maggie Bluffs – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Manzana – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Newport Seafood Grill – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Palisade – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Palimino – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Port City Grill – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Portland Seafood Company – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Prime Rib & Chocolate Cake – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Ryan’s Grill – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Scotts Bar & Grill – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Simon Seaforts – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Skates on the Bay – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Stanfords – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

Stanley & Seaforts – Purchase $100 worth of eGift Cards and receive a $20 eBonus Card

yifteeYiftee Powers 100s of Mobile Promotions Through the Holidays & All Year Long

Boost Your Holiday Sales

by yiftee on October 13, 2016

The holidays are coming quickly.  With a little extra effort and some savvy promotion, you can boost Holiday eGift sales exponentially, which will also drive incremental traffic in 2017.  Here are some things that you can do to enjoy a big bump in holiday gift card sales:

1. Promote your gift cards.  If you have an email list, send out a blast, or two, to let your guests know that you offer eGift Cards, a perfect gift, convenient to buy and to redeem.  Promote gift cards on your social media pages as well.  Make sure that you have your Facebook gift card button activated to make it super simple for customers to purchase.

2. Merchandise yoboost holiday egift salesur gift cards in-restaurant with table tents, check stuffers and posters.  Make sure your hostesses and servers tell guests about your eGift Cards and how convenient they are for easy holiday giving.

3. Offer a BOGO (buy one get one).  Many restaurants and  retailers offer a little something to the gift giver when they purchase a gift card (i.e., Get a $5 gift for yourself when you purchase a $25 gift card).  Yiftee makes offering such BOGOs  easy.  If you don’t want to offer a dollar gift, you can offer a Free Appetizer or Free Dessert.  You are limited only by your creativity.

4. Have a Cyber Monday Sale.  Many consumers dread going out into the crowded malls during the holiday season.  You can offer a special one-day only BOGO sale via e-mail blast, social media and in-restaurant flyer.

5. Appeal to the procrastinator.  The beauty of eGift Cards is that they can be purchased and given at the very last minute with almost no effort from the purchaser.  Send out an email blast on Christmas Eve reminding your guests that your emails make the perfect last minute gift.  And, of course, if you are offering a BOGO, the response will be even greater.

Log in to your Merchant Dashboard and click the “Buy One, Get One tab” to learn more!

If we can help you put together a promotion, or if you have questions, please contact merchantsupport@yiftee.com or 650-564-4438

 

yifteeBoost Your Holiday Sales